Manage bookings day to day

Once bookings start arriving, the Bookings list becomes the page you open with your morning coffee. Everything is on it: every booking with its status, dates, the number of adults and children, the total, what is paid and what is still due.

Start with the due column

Scan the due column first, every day. It tells you exactly who still owes what before they arrive. A guest checking in on Friday with a balance outstanding is a polite conversation you want to have on Tuesday, not an awkward one at the front door. Thirty seconds of scanning saves you from surprises at check-in.

Know your statuses

Confirmed means the stay is on. Pending means something still needs to happen, so those rows deserve a second look. Cancelled bookings stay visible, which helps when a guest calls about a stay they cancelled back in March. Blocked entries hold dates without a guest behind them, so nothing else can land on those nights.

The action log ends arguments

Every booking keeps an action log: who changed what, and when. Dates moved by two days? Price adjusted? The log remembers. When two people run the same calendar, the "who moved this booking" debate used to take twenty minutes and a bit of goodwill. Now it takes one glance.

Phone and walk-in guests

Not every booking comes through the website. When someone rings you or turns up at the desk, add a manual booking. The dates come off your availability like any other booking, so the website cannot sell a room you just promised over the phone.

Filter and export when you need to

The list can be filtered and exported. Pull next month's arrivals for the cleaner, or export the quarter for your accountant. Your bookings are your business record, and it is a record you can actually take with you.