Frequently asked questions

Stayblox is a property management system, booking engine and website platform in one. You manage reservations in a single calendar, take direct bookings through your own website and extend the platform with apps from the App Store.

Stayblox is built for independent hosts and property managers, from a single vacation rental to a large portfolio of hotels, apartments and guesthouses.

Yes. Every Stayblox account includes a full booking website. Choose a design from the Theme Store, customise content and colours, or build your own theme. On Growth and Pro you can point the domain you already own at it.

Yes, through apps. The App Store offers channel managers, payment providers and more, built by Stayblox and independent developers. Integrations are always apps, so the core platform stays fast and focused.

Stayblox supports hotels, vacation rentals, guesthouses, serviced apartments and campsites. You can manage different property types in a single account.

No. You can add properties, set your pricing and start taking reservations in minutes. No coding or technical knowledge is required to run your business on Stayblox.

No. Connect them through the channel manager and keep selling there while your direct channel grows. Most hosts run both: OTAs bring new guests, and your own website turns them into direct, commission-free repeat bookings.

You can try Stayblox alongside your current setup before committing. Add your properties in minutes, import availability with iCal, and connect your existing OTA listings through the channel manager. The 14-day trial needs no card, so you can compare before you switch.

No. Every booking, direct or from a connected channel, lands in one calendar, and availability syncs automatically across your website and connected channels, so dates close everywhere once they are taken.

Yes. Stayblox is operated by an EU company and follows GDPR. Data is encrypted in transit and at rest, and your guest records belong to your business. See the privacy policy for the details.

Real people on chat and email. We usually reply within one business day, Monday to Friday. The resources hub also has guides, a glossary and free tools if you prefer to help yourself.

Yes. The Stayblox app for iOS and Android puts your calendar, bookings, unified inbox and tasks in your pocket, with push notifications for new requests and messages. It is a free download on every plan, on the App Store and Google Play, in English and Bulgarian.

0% commission, ever. Stayblox charges a flat monthly plan fee. There are no per-booking fees, no percentage cuts and no hidden charges.

Pricing is a flat monthly plan fee, never per room or per booking. Higher plans unlock more features, such as additional staff accounts, more website languages and advanced reports. See the pricing page for a full breakdown.

The plan fee covers the calendar, the booking engine and your website. Some optional apps from the App Store are billed separately, and card processing fees go to your payment provider, not to Stayblox. There are no per-booking charges from us, ever.

Yes, 14 days free, no credit card required. You get full access to your plan during the trial.

You can cancel anytime, and there are no exit fees or long contracts. Your access runs to the end of the billing period you have paid for, and your data stays readable in your account for a wind-down period afterwards, so you never lose your booking history overnight.

Start the free trial, add your properties, and take your first reservation. Setup takes minutes and there is no technical knowledge required.