Unified inbox
Every guest message, one inbox
Guests write wherever suits them. You answer from one place, with the booking, the dates and the guest's history right beside the conversation.
Chasing messages across five apps is how things get missed. The Stayblox inbox brings your website chat and contact forms, email, WhatsApp, Facebook Messenger, Instagram and SMS into one thread per guest, and messages from Airbnb and Booking.com land in the same place once your channels are connected. Internal notes keep the team aligned without the guest seeing a thing.
- Website chat, email, WhatsApp, Messenger, Instagram and SMS in one place
- Airbnb and Booking.com messages beside your direct guests
- The booking and guest profile sit next to every conversation
- Internal notes for your team, invisible to the guest
The Concierge app can draft replies for your approval, or answer routine questions on its own. You decide how much it handles, per channel.
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